Industry Insights

Measuring Learning ROI: The Kirkpatrick Model Revisited

The Kirkpatrick model turns 65 this year. Is it still the gold standard for L&D measurement — or has the data revolution changed the game?

Donald Kirkpatrick's four-level training evaluation model has shaped how L&D professionals measure impact since 1959. But in an era of real-time analytics, LRS platforms, and AI-powered insights, does the model still hold up?

Our view: yes — but with important adaptations.

Level 1: Reaction

Post-training surveys remain valid, but they've evolved. Modern reaction measurement includes in-flow micro-surveys, engagement heatmaps, and completion rates — far richer than a five-question paper form.

DS
Dr. Sarah Lim
ELDO Consulting

Insights and resources from ELDO Consulting's learning and development team.

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